Approach

Approach

The Feeling Of Home

All of Us creates places where people have the freedom to do what they want in an environment that feels like home.

Our houses are designed as close-knit households. In each household a small group of people with similar needs live together, with support from the team. Everyone in the house lives just as they would at home, whether that’s putting the kettle on for a cup of tea, spending an afternoon painting or settling down for a day on the sofa.

Spending time with friends and family is a central part of feeling at home. At All of Us, families arrive not as visitors but as people welcomed and encouraged to join in the daily life of the house.

The Feeling Of Home

The Feeling Of Being Understood

Our houses are places where people feel equal and share important moments. Just as staff provide care and support in the day-to-day running of the house, people are free to help look after staff. This might be something as simple as bringing them a cup of tea, helping out with the cooking or telling stories and sharing memories.

By understanding that emotions are just as important as how we feel physically, our houses are places in which people understand each other and form real relationships.

The Feeling Of Being Understood

The Feeling That It's Ok To Be Yourself

At All of Us, people are free to make the place their own. We encourage people to fill the household with pictures, ornaments, cushions and books: the ‘stuff of life’. This ensures the households reflect the people who live there.

We create places where people feel comfortable expressing themselves in an environment that suits their lifestyle. We do this by matching people according to their specific needs, so each person lives in a household that suits their care needs and way of life.

People will be supported in doing the things they want, when they want to, enabling them to live the life they choose. Whether it’s spending an afternoon gardening, visiting the local hairdresser or eating breakfast at midnight, we make sure people have the freedom to do whatever they feel like in the moment.

The Feeling That It's Ok To Be Yourself
The Model

*Stages experienced by people living with a dementia

The Model

Care isn’t a ‘one size fits all’ issue. Everyone is different and everyone has unique care requirements. In light of this, the care they receive and the environment in which this care is delivered needs to be tailored to these individual requirements.

If a person is recovering from an illness, for example, and needs time to relax and recuperate, then a lively environment with people coming and going wouldn’t be conducive to an effective recovery. Similarly, for a person with late stage dementia, being around people with early stage dementia would be a very stressful experience.

We have developed a model of care that is built around understanding people as individuals with wholly unique needs and experiences. In this model, people are matched according to their care needs. People who require dementia care are matched with others at a similar level of need. Those who do not have dementia are likewise matched with others who require a comparable level of support.

Matched people live in groups of eight, with support from staff who live as equal members in the household. This model ensures people receive the appropriate level of care in an environment that suits them.